Getting Help and Support

If you're stuck or have a question that isn't answered in these docs, the CollectContent support team is on hand to help.

Contact support

Use the Contact Support button at the bottom of any Help Centre page, or email us directly. We typically reply within one working day.

Help Centre search

Use the search bar at the top of the Help Centre to search across all articles. Type a keyword, like "template" or "export", to find the most relevant guides.

FAQs

The FAQs cover the most common questions about pricing, limits and how specific features work. It's worth checking there first for quick answers.

Reporting a bug

If you've found something that doesn't seem to be working correctly, please reach out to Support.