Help Centre
How can we help?
Guides, answers and walkthroughs for getting the most out of CollectContent. From your first project to publishing with your whole team.
Getting Started
Set up your workspace and learn the basics.
Projects
Create, organise and manage the projects your content lives in.
Content
Create, organise and manage every piece of content your team produces.
- Organising your Content
- Creating a Piece of Content
- Renaming a Piece of Content
- Moving a Piece of Content to a Folder
The Editor
Write, format and collaborate on content in the editor.
- Understanding the Editor
- Writing text in the Editor
- Editing and Cropping Images
- Managing Comments and Mentions
Media & Files
Upload, organise and manage the media and files your team works with.
Templates & Components
Design the templates, components and fields your content is built from.
- Understanding Templates, Components and Repeatable Fields
- Understanding Field Types
- Creating a Template
- Creating a Component
Workflows
Define the stages your content moves through, from draft to published.
- Understanding the Workflow
- Managing Workflow Stages
- Archiving a Workflow Stage
- Restoring a Workflow Stage
Integrations & Export
Publish content to the systems you use.
- Understanding Integrations
- Exporting Content to TerminalFour
- Export Content as a CSV
- Exporting Media & Files to a ZIP
Team Management
Members, roles, permissions and teams.
Billing
Manage your subscription, plan and payment details.
- Understanding Plans and Usage Limits
- Managing Your Subscription
- Upgrading Your Plan
- Downgrading Your Plan
Your Profile
Manage your personal account, notifications and security.
- Updating Your Profile
- Enabling Two-Factor Authentication
- Managing Team Invitations
- Managing Your Notifications
Can't find what you're looking for?
Our support team is here to help. We usually reply within one working day.
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