Permanently Deleting a File

Updated 15 July 2026 2 min read

Permanently deleting a file removes it from your media library for good. If you're unsure, consider archiving it instead, archived files can be restored at any time.

Before you delete

A file must be archived before it can be permanently deleted. Before you permanently deleting a file, consider the following:

  • Download a copy if you might need it again. Once deleted, a file cannot be recovered. See Downloading a File.
  • Check where it's used. Deleting a file removes it from any items or fields that reference it.
  • Only Owners and Administrators can delete files.

Permanently deleting a file

  1. Open Team Settings by clicking your team name in the global bar.
  2. Within the team menu select Recycle Bin.
  3. Within the Recycle Bin, find your project. You cannot permanently delete a file in a recycled project. If you need to permanently delete a file in a recycled project without deleting the entire project, please restore your project.
  4. Click the Manage Recycling button for your chosen project.
  5. Within the Recycling Bin, select "Media" from the left-hand sidebar.
  6. Find the file, and click the Permanently Delete button.
  7. Within the dialogue, confirm you wish to permanently delete the file.

This cannot be undone

Permanently deleting a file removes it everywhere in CollectContent, including from any items or fields it was added to. There is no recovery option after deletion.